Talk to customers where they already are
Run broadcast campaigns, send OTPs and order updates on approved templates, and let your whole team answer customers from one shared inbox — on the official WhatsApp Business API, billed at Meta’s rates.
Made for teams who need this to just work
Brands, clinics, institutes and agencies that run their business on WhatsApp and have outgrown the Business app and broadcast lists.
- 1Connect a number to the official API
- 2Get templates approved and see why one was rejected
- 3Broadcast to a segment without getting banned
- 4Let several people reply from one number
- 5Measure delivered, read and clicked
What changes with WhatsApp Platform
- One phone, one person answering
- Broadcast lists capped and unmeasured
- Templates rejected with no explanation
- Customer chats lost when staff leave
- A shared inbox with assignment
- Campaigns to segments with delivery and read rates
- Approval status and rejection reasons on every template
- Conversations owned by the business
Everything inside Growcord WhatsApp Platform
Send approved templates, run campaigns and answer customers from a shared inbox on the official API.
Official Business API
Your number on Meta’s Cloud API — no grey-market tools that risk a ban.
Template manager
Create templates by category and track approval and rejection reasons live.
Campaigns
Broadcast approved templates to segments and track sent, delivered, read and clicked.
Shared team inbox
Several agents on one number, with conversations assigned and visible to the team.
OTPs and notifications
Authentication and order-update templates delivered through the same number.
Delivery analytics
Delivery and read rates per campaign and template.
Agency and reseller workspaces
Run WhatsApp for several brands, each in its own workspace.
Leads land in CRM
New accounts and enquiries appear in your Growcord contact book automatically.
GST invoices for credits
Plan and credit purchases become proper GST tax invoices.
Growcord ID sign-in
Sign in with the same account you use for every Growcord product.
Know why Meta said no
WhatsApp templates need approval by category — marketing, utility or authentication. The platform shows each template’s live status and Meta’s rejection reason, so you fix and resubmit in minutes.
- Category chosen correctly from the start
- Status synced from Meta
- Versions kept when you edit
WhatsApp that knows your orders
Growcord stores send order updates through the WhatsApp Platform automatically, and every lead and payment on the platform flows into your Growcord CRM and Books.
- Order and shipping updates from Commerce
- Leads into the CRM contact book
- Payments as GST invoices in Books
Up and running in four steps
- 01
Connect your number
Link a WhatsApp Business number to the official API.
- 02
Create templates
Submit templates by category and track approval.
- 03
Import contacts
Upload audiences with opt-in and build segments.
- 04
Send and reply
Campaigns out, conversations in — in one inbox.
WhatsApp Platform shares its data with the rest of your business
Use it on its own, or switch on the products around it. Nothing is exported, imported or retyped — they read the same records.
WhatsApp Platform compared with whatsapp business app
| What matters | Growcord | WhatsApp Business app |
|---|---|---|
| Several agents on one number | ||
| Campaigns with delivery and read rates | ||
| Template approval status and reasons | ||
| OTP and order-update automation | ||
| Leads synced to a CRM | ||
| Official API with no ban risk from tools | App only |
What we will never do
The rules this product is built on — so you can trust the numbers it gives you.
No markup on Meta
WhatsApp messages are billed at Meta’s own conversation rates.
Official only
Built on Meta’s Cloud API — never unofficial automation that risks your number.
Chats belong to the business
Conversations stay with the workspace when team members change.
Opt-in respected
Marketing templates go to contacts who agreed to hear from you.
Pick a plan on wa.gc.mw. Message charges are Meta’s rates, passed through with no markup.
WhatsApp Platform: your questions
Still unsure? Our team replies within one business day.
Is this the official WhatsApp Business API?
Yes. Growcord WhatsApp Platform connects your number to Meta’s official Cloud API.
Do you add a markup on WhatsApp message charges?
No. WhatsApp conversation charges are Meta’s rates, passed through at cost. Platform plans are separate and shown inside the app.
Can several people reply from one WhatsApp number?
Yes. The shared team inbox lets several agents handle conversations on the same number.
Can I run campaigns?
Yes. Send approved marketing templates to segments and track sent, delivered, read and clicked.
Does it work with my Growcord store?
Yes. Growcord stores send order, payment and shipping updates through the platform, and leads and payments flow into Growcord CRM and Books.
Can agencies manage several brands?
Yes. Agency and reseller workspaces keep each brand’s number, templates and contacts separate.
Keep exploring the suite
CRM
One contact per person, a pipeline you can drag, follow-ups due today, and playbooks that chase for you.
Comms
One messaging layer with consent, quiet hours, templates, delivery reports and pricing by purpose.
Reach
Campaigns on every channel, an AI ads studio that proposes, Google connected once, and tracking you can trust.
Social
A content calendar for several brands, with Facebook Pages and Instagram connected through Growcord.
See WhatsApp Platform with your own business in it
Tell us where you are today. We’ll show you the products and services that fit — with prices, not a sales script.
- A reply within one business day
- A walkthrough on your own data and use case
- Transparent pricing before you commit